Payment methodBank Transfer, CardsListed Mar 2026sured.com.coWebsite
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Su red

Su Red is a Chilean payment network that provides secure, real-time payment processing for businesses and consumers.

Su Red is a Chilean payment network that provides secure, real-time payment processing for businesses and consumers. As a PSP, Su Red enables users to make payments through debit/credit cards, mobile wallets, and bank transfers, offering a range of flexible payment options. It is widely used for both in-store and online transactions, providing merchants with a reliable payment solution. Su Red supports the Chilean market, making it an essential payment provider for businesses looking to serve local customers with convenient payment methods.

2

markets

ChileCLColombiaCO
2

currencies

CLPCOP
5

sectors served

CosmeticseCommerceFood & DrinkHealthcareSaaS
1

built on

APAPI

What Su red costs

Merchants do not pay Su red directly. Each payment provider that offers it sets its own rate, so compare a few and ask them to quote.

What you need to onboard

N/A

What the last check found

SuRed is a Colombian cash collection network: a brand of physical payment points where a shopper who checked out online pays in cash against a reference, after which the gateway notifies the merchant. Exactly one gateway documents it. Kushki, the Colombian/Ecuadorian acquirer, lists SuRed on the Colombia (/co/) cash-payments "Authorized locations" page — "Puntos de recaudo" in Spanish — alongside Apostar, Bancolombia, Efecty, Gana, Punto Red and SuSuerte, with limits of 3,000 to 3,000,000 COP and a note that minimums and maximums may change according to each collection network's own policies. That table is the only source that states a country and a currency, so CO and COP rest on it alone.

The operator could not be identified. www.sured.com.co resolves but returns HTTP 403 behind a WAF and presents a broken certificate chain, so the operator's own site is unreadable; the apex domain does not resolve. Its list-mates on the Kushki page — Apostar, Gana, SuSuerte — are Colombian chance/lottery retail networks that double as bill-payment agents, which is suggestive of the same model but is not stated anywhere.

For an integrator: this is not a rail you buy directly. It is one acceptance brand inside a Colombian cash-voucher flow, picked by the payer at the counter, and reachable only through an aggregator. The majors do not carry it — Adyen, Airwallex, Antom, dLocal, EBANX, PayU Latam, PayRetailers, Paymentwall and Worldline all reduce Colombian cash to Efecty, sometimes Bancolombia, Baloto or Gana, with no SuRed entry. Documentation is silent on refunds, partial refunds, recurring and payouts; Kushki's refund pages cover card payments only.

Checked again on 2026-10-21 and corrected: Coverage is correct and stays CO/COP, but two statements in the write-up are refutable and would mislead a reader if published as researched. SOURCE CHECK (passed).

Checked against Su red’s own documentation on 21 October 2026. Coverage changes; confirm anything you are about to build on.

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Sources · 19

  1. Kushki — Colombia cash payments: Authorized locations · docs.kushki.comcountriescurrencieslicensinglimits & timingUsed for The only source that states SuRed's country and currency: lists "SuRed" as an authorized cash collection point for Colombia (/co/ section) with minimum 3,000 COP and maximum 3,000,000 COP, in a COP-denominated table, alongside Apostar, Bancolombia, Efecty, Gana, Punto Red and SuSuerte. Supports countries=[CO], currencies=[COP], found_in=[Kushki], and the amount limits and list-mates quoted in notes.Checked 20 October 2026
  2. Kushki — Colombia: Puntos de recaudo (Spanish) · docs.kushki.comUsed for Spanish-language corroboration of the same table, confirming SuRed 3,000–3,000,000 COP and the heading "Puntos de recaudo" plus the caveat that amounts vary by collection network's policies.Checked 20 October 2026
  3. Kushki — Colombia cash payments: Overview · docs.kushki.comcurrencieslimits & timingcapabilitiesUsed for Supports the flow description in notes ("The user must go to a physical point of any of the collection entities with the receipt or payment reference"), and supports the silence finding: this page states no currency, no limits, no expiry and no refund/void behaviour for cash.Checked 20 October 2026
  4. Kushki — Colombia cash payments: Accept a payment · docs.kushki.comcapabilitiesUsed for Supports features=[] — refunds, voids and partial refunds are not documented for cash; Kushki's "Returns, cancellations, and refunds" page sits under card payments.Checked 20 October 2026
  5. dLocal — Colombia payment methods · docs.dlocal.comUsed for Negative evidence (full page read across two requests): dLocal's Colombia catalogue documents cash as Efecty and Bancolombia only; no SuRed, Gana, SuSuerte, Apostar or Punto Red entry.Checked 20 October 2026
  6. dLocal — Supported payment methods by country · docs.dlocal.comUsed for Negative evidence: dLocal's global coverage index contains no "Su Red"/"SuRed" entry.Checked 20 October 2026
  7. EBANX — Colombia country overview · docs.ebanx.comcurrenciesmethodscapabilitiesUsed for Negative evidence: EBANX's Colombia method list (Credit/Debit Card, PSE Avanza, Bre-B, Botón Bancolombia, Efecty, Nequi, Nequi Recurring; accepted currency COP) names Efecty as its only cash method and does not mention SuRed.Checked 20 October 2026
  8. Adyen — Payment methods catalogue · docs.adyen.commethodsUsed for Negative evidence (catalogue read in full across two requests, A–R and S–Z): no SuRed entry and no Colombian cash methods.Checked 20 October 2026
  9. Airwallex — Payment method matrix · airwallex.commethodsUsed for Negative evidence: no SuRed row, and no method lists CO as a shopper or business location at all.Checked 20 October 2026
  10. Antom — Payment methods · docs.antom.comUsed for Negative evidence (read in full across two requests): no SuRed entry; Antom's Americas coverage is Brazil, Chile, Mexico, Peru and the US.Checked 20 October 2026
  11. PayU Latam — Select your payment method · developers.payulatam.comUsed for Negative evidence: PayU's Colombia table (AMEX, BANK_REFERENCED, BANCOLOMBIA_BUTTON, CODENSA, DINERS, EFECTY, GOOGLE_PAY, MASTERCARD, NEQUI, PSE, REDEBAN_INTEROPERABLE_QR, VISA) lists EFECTY as the only cash code and has no SU_RED.Checked 20 October 2026
  12. PayU Latam — Payments API Colombia · developers.payulatam.comlimits & timingvolumesUsed for Negative evidence: the "Submit Transactions Using Cash or Bank Reference" section uses only EFECTY and BANK_REFERENCED (COP examples, 7-day default expiry); SU_RED/SURED does not appear.Checked 20 October 2026
  13. Worldline Direct — documentation sitemap · docs.direct.worldline-solutions.commethodsUsed for Definitive negative evidence: no URL in Worldline's docs sitemap contains sured, su-red, colombia, efecty, baloto, gana or cash, so Worldline publishes no SuRed method page.Checked 20 October 2026
  14. PayRetailers — Colombia market · payretailers.comUsed for Negative evidence: PayRetailers' Colombia page shows Efecty as its only cash brand (plus cards and bank/PSE/Nequi logos) and names no SuRed.Checked 20 October 2026
  15. Paymentwall — Payment methods in Colombia · paymentwall.comcurrenciesmethodsUsed for Negative evidence: lists Efecty, Davivienda, PSE, Baloto, Gana, bank transfers, SafetyPay and mobile payments for Colombia (local currency COP) with no SuRed.Checked 20 October 2026
  16. sured.com.co (operator domain) · sured.com.coUsed for Supports the notes claim that the operator's own site could not be read: www.sured.com.co returns HTTP 403 behind a WAF and presents an unverifiable certificate chain; the apex sured.com.co does not resolve.Checked 20 October 2026
  17. Bamboo Payment — Colombia cash payments · docs.bamboopayment.comcountriescurrenciesmethodslicensingcapabilitiesUsed for Refutes the notes claim that "Exactly one gateway documents it": Bamboo Payment's Colombia cash-payments page lists "SRC | SuRed" in its Available Payment Networks table, with request examples using "Currency": "COP" and a note that Colombian pesos carry no decimals. A second, independent gateway source for countries=[CO] and currencies=[COP]; found_in should be [Kushki, Bamboo Payment]. Its list-mates are Apostar (APC), Bancolombia (BCC), Efecty (EFC), Gana (GNC), Puntored (PNC), Superpagos (SPC) and SuSuerte (SSC) — Superpagos being one Kushki does not carry. The page documents only a voucher-returning Purchase that stays PENDING until paid at a point, with no refund or authorization support for cash, corroborating features=[].Checked 21 October 2026
  18. Portafolio — Powwi se potencia y SuRed se convierte en su accionista · portafolio.cowho they onboardthe companyUsed for Refutes "The operator could not be identified": quotes general manager Mauricio Alvarez Berruecos as head of "grupo empresarial Matrix (propietaria de la marca SuRed)", identifying SuRed as a brand of Grupo Empresarial Matrix, a Colombian postal-operator-sector company ("empresa del sector de operadores postales") with more than 20,000 points nationally, which became a shareholder of the SEDPE Powwi. Sponsored content, so treated as corporate attribution of ownership only.Checked 21 October 2026
  19. LatamFintech — SU RED, empresa conocida por su red fisica de pagos, llega al mercado cripto en Colombia · latamfintech.cocountriescurrenciesUsed for Independent confirmation of the operator and of a Colombia-only footprint: describes SU RED as an "empresa de pagos en puntos presenciales" / "red fisica de pagos" covering "1.104 municipios y mas de 29.000 puntos de atencion" in Colombia. Supports identity_confirmed=true and the absence of any second country or currency.Checked 21 October 2026

19 sources · last checked 21 October 2026 — each one says which claim it supports.

Compiled from public sources — verify with Su red before you sign anything. How we compile this · Suggest a correction ·