How PaymentsDatabase works

Last updated 6 November 2026

What you see on the site, where it comes from, and why it is in the order it is. Written so you can decide how much weight to put on it.

The short version

  • Listings come from providers’ own documentation, public registers and providers themselves, gathered partly with AI tools. Not all of it is checked.
  • The default order puts sponsored listings first, then provider-confirmed ones, then those that publish fees, then the most complete.
  • Your feed favours people and companies you follow, the markets you work in and the tenders you touch.
  • We earn referral fees, sell labelled placements and sell credits.

1. Where listings come from

A listing records what a payment provider or payment method supports: payment methods, markets, currencies, categories, sectors, integrations, licences, onboarding requirements and, where published, fees. We compile it from the provider’s own website and documentation, gateway documentation, regulators’ public registers, press coverage, and information providers give us.

Much of the research is done with AI tools working from those sources, then imported into the directory. AI makes mistakes, including confident ones. Each researched listing records its sources and the date it was last checked; those appear at the foot of the listing.

Nothing here is advice. Read the disclaimer.

2. What we check, and what we do not

  • Provider-confirmed listings have been checked by the provider itself.
  • Verified people confirmed a work email on their employer’s own domain. We do not check their role, seniority, skills or anything else on their profile.
  • Licences show the register entry where we have one; check it yourself before relying on it.
  • We do not vet merchants who post tenders, and we do not check claims made in posts, comments, messages or applications.

3. How lists are ordered

Discover’s default order, “Most complete”, puts sponsored (labelled) listings first, then listings confirmed by their provider, then listings that publish their fees, then by how many markets and payment methods each covers. You can re-sort by markets, methods, recently updated or name, and every sort and filter is applied the same way to every listing.

Filter chips show how many listings each choice would leave, given what you have already picked. Counts are worked out from the live directory each time.

Search matches what you type against names, payment methods, countries, people, companies and tenders, and shows the closest matches first.

People are ordered by recent activity unless you choose otherwise. Tenders show newest first, with a fit score worked out from how well your profile’s methods, markets and licences match what the tender asks for.

4. How the feed is ordered

“For you” ranks posts from the people and companies you follow and your connections higher, along with posts about the markets and payment methods on your profile and the tenders you have posted or applied to. “Latest” is simply newest first. “Following” shows only accounts you follow. Sponsored posts, if we ever run them, will be labelled.

5. Where AI is used

AI tools help us research and write listings, country guides and the glossary. That happens on our side, from public sources; it does not involve your data.

Two features can use an AI provider when we switch that on: reading a question typed into the search box, and writing a short summary of a conversation when you ask for one (for example when you move it to your workdesk). Only the question, or that conversation, is sent — never your account details — and only when you use the feature. At the moment neither is switched on: both work from our own rules instead. We will update this page and the privacy notice before that changes.

AI does not decide what is removed from the site, who is suspended, or the order of any list.

6. Moderation

Reports are reviewed by a person. One rule is automatic: a photo or video from an account that has not confirmed a work email is held, visible only to its author, until a person releases it. Uploads are also checked to be the kind of file they claim to be.

What is allowed, and what we do about what is not, is in the community guidelines.

7. How we make money

Referral fees from providers, labelled paid placements, advertising and credits. The detail, and what payment cannot buy, is in the advertising and referrals policy.

8. When something is wrong

Use “Suggest a correction” on a listing or write to [email protected]. Providers can claim their listing and correct it directly.

MEGHR LTD, registered in England and Wales, company number 16502703. Registered office: 167–169 Great Portland Street, 5th Floor, London W1W 5PF. Questions about this policy: [email protected].