NAB Merchant Services

NAB Merchant Services is the card acceptance business of National Australia Bank, one of Australia's four major banks, based in Melbourne. NAB acquires Visa, Mastercard, eftpos and UnionPay transactions itself and sells terminals, an online gateway and billing products to its business customers. The bank is an authorised deposit-taking institution supervised by APRA and holds Australian financial services and credit licence 230686.

In store, merchants choose a standalone QT850 terminal with 4G, Wi-Fi and Bluetooth, or an integrated Ingenico Move 5000 that links to more than 800 accredited point-of-sale systems through Linkly or POSGate. NAB Easy Tap turns an Android phone into a contactless reader. American Express cards and the Apple Pay, Google Pay and Samsung Pay wallets are accepted alongside the four schemes NAB acquires. For online sales, NAB Gateway connects to more than 80 business platforms, or a merchant can pair a NAB eCommerce merchant account with an accredited third-party gateway. NAB Direct Debit and BPAY cover invoices and repeat billing.

Standard prices are published. Simple Pricing on terminals is a flat 1.05% on Visa, Mastercard, eftpos and UnionPay cards plus $25 a month rental, with no setup fee or fixed term. NAB Gateway costs $30 a month plus 1.30% and 25c per transaction. Larger merchants can negotiate, including interchange-plus-plus pricing. Takings settled to a NAB business account by 9:30pm (AEST/AEDT) arrive the same day, seven days a week, while eCommerce merchant accounts settle overnight.

NAB suits Australian businesses that already bank with it or want acquiring from a major bank. It does not serve merchants abroad; its New Zealand subsidiary, Bank of New Zealand, is a separate brand. Wallets such as Alipay and WeChat Pay are not listed on NAB's pages, so ask before relying on them, and check how the Reserve Bank's 2026 changes to card costs and surcharging affect your pricing.